New to Sixpack? Not quite sure how to go about it? Then take a look at the following tips designed to demystify the whole process. And happy downloading!
Can I try before I buy?
Yep, you certainly can. We offer a 60 second clip of all the latest releases, which you can listen to before you subscribe. All of our samples stream using Macromedia Flash software. If you don't have this installed on your machine then please download it for free from: http://www.macromedia.com.
What do I need to use Sixpack?
In the most basic sense you will need a computer with a fair amount of hard disk space, some speakers or headphones connected to your computer and a sound card. For the best results we recommend that you use a broadband connection such as cable, wireless or DSL. If you're having problems viewing parts of the site, downloading or streaming tracks please don't hesitate to email our support team at email@example.com.
And obviously, being a DJ only service - you need to be a DJ!
What format of downloads are provided?
At Sixpack all our music is downloadable in MP3 format, at high quality 320kbps.
What is our price guide?
All subscriptions are £2.95 per week, or £9.95 every 4 weeks. You can subscribe to as many Sixpack genres as you choose.
How do I subscribe?
Firstly, login as a user. If you haven't signed up as a user you won't be able to subscribe. Once you are logged in, search for the music you want, click on 'Subscribe' weekly or 4 weekly (which adds the subscription to your cart) and, when you're ready to go ahead with the purchase, click on 'Check Out'. Select your preferred payment method (either Paypal or credit/debit card) and you are moments away from becoming a subscriber. Follow the on-screen instructions and upon the purchase of your track you will be directed to the 'My Downloads'' section, where you can download your new music.
Can I share my music?
No! Periodically we conduct watermarking projects to ensure no content provided by the CD Pool UK Ltd is in online circulation. If any of your MP3s are found on P2P sites or are pirated in anyway, we are duty bound to report this to the copyright owners and pass on your contact details. In 2005 a DJ in Italy was fined over £1,000,000 for using pirated music in a club. Every month, we pay royalties to the writers, producers and artists whose talent create the music we all love. Please respect this.
Do I need a licence to play music in my DJ work?
Depending on where you are in the world, you may need a licence to play although in many cases the venue you play in will also have the appropriate licenses. For more information please visit these websites: www.ppluk.com , www.prsformusic.co.uk, www.sacem.fr and www.gema.de. If you are a laptop DJ working in the UK you will need to obtain the Pro-Dub licence from either PPL or PRS for Music.
What if it all goes wrong?
In theory it should all go smoothly, but if there are any problems don't panic. We're here to assist, so contact us at firstname.lastname@example.org and we'll be happy to help. Remember, you get 28 days of access to your MP3s and can download each track up to 4 times. This is just in case you lose your connection mid-transfer or want to download to another computer. PC users just click on the download you wish to start and ensure you know where you're saving your music. Our advice is either the desktop of your computer or your music folder - this way your downloads can be easily found. Mac users may need to menu-click the download and select the 'save as' or 'save target as' option.
How do I play my music later?
To play your track, go to the location on your hard drive where you instructed the file to be saved. Double click on the file and it will automatically open your default media player and begin playing.
Do I need to be connected to the internet when I play my downloaded music?
No. When you have downloaded your file to your computer you will be able to play it via your media player without having to be online.
What hardware can I play the downloaded music on?
You will need an MP3 compatible deck, a computer with a sound card or a portable player supporting MP3 format. If you are unsure whether your deck/player is compatible you should check out the full specification of the player on the manufacturer's website before buying a product from our shop.
Is it safe to use my credit card?
Yes, cdpooldigital.com uses Creditcall and Paypal to facilitate credit/debit and charge card transactions. Both organisations use the most secure technology and we do not see your credit card number, we are merely informed when a transaction is successful. Our secure server software encrypts information to ensure that your transactions are private and protected. When you are billed, your credit card account will be billed as 'CD Pool'.
How do I cancel my subscription(s)?
If at any time you would like to adjust or cancel your Sixpack subscription, please email the customer service team (email@example.com ) who will be happy to help.
Is downloading music from our site legal?
When you purchase and download from cdpooldigital.com you can be sure that the artists, producers, songwriters and labels both independent and major are being paid for their work. Please respect the work of these artists and do not indulge in piracy or filesharing of any kind. CD Pool is licensed by and pays royalties to PPL, a UK based collection agency which represents over 17,000 member labels. Mechanical royalties due to songwriters and music publishers are paid to PRS for Music.
We hope that's cleared a few things up, but please email us on firstname.lastname@example.org if you have any other questions.